MediaggProblems and first aid
What to try when something will not play, refresh, download or sign in.
Most of what goes wrong in a player like this is one of five things, and each has a short answer. Start with the page closest to what you are seeing.
Something will not playWhat Mediagg tells you when a track, an episode or a station refuses to start.A subscription will not refreshMoved feeds, sign-ins that have lapsed, and the setting that stops checks on mobile data.Episodes have disappearedWhere downloaded episodes go when the space you allowed runs out, and how to keep them.A server will not sign inAddresses, certificates, accounts that see nothing, and the one server that signs in elsewhere.Downloads will not startBattery, mobile data, and a limit that has already been reached.Reporting a problemReport an issue from Settings, hand over a crash log, and what to include so a problem can be found.